Privacy Policy

Effective Date: May 1, 2025

Sandy Paws Professional Tile, Grout, Carpet Cleaning & Water Restoration Services (“we,” “us,” or “our”) respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and share information when you interact with our website, schedule services, or communicate with us.

1. Information We Collect

We may collect the following personal information from you:

  • Name

  • Email address

  • Phone number

  • Service address

  • Service details you provide

  • Payment details (processed securely through third-party providers)

  • Any information you submit through contact forms, booking pages, or chat tools

2. How We Use Your Information

We use your information to:

  • Schedule and perform cleaning services

  • Send appointment confirmations and updates

  • Respond to inquiries and support requests

  • Process invoices and accept payments

  • Improve our services and website functionality

  • Comply with legal and tax requirements

3. Text Messaging and SMS Compliance

By providing your mobile number, you consent to receive text messages (SMS) from us related to:

  • Appointment confirmations and reminders

  • On-the-way notifications

  • Service follow-ups or feedback requests

Message frequency varies based on your interactions. Standard message and data rates may apply.

You may opt out at any time by replying STOP to any message.

We do not sell, rent, or share your mobile number with third parties for marketing purposes.

4. How We Share Information

We do not sell or rent your personal information. We may share it with:

  • Trusted service providers and software partners (e.g., Jobber, QuickBooks, OpenPhone)

  • Payment processors to complete transactions

  • Government agencies if required by law

All partners are required to protect your data.

5. Data Security

We use reasonable administrative and technical safeguards to protect your data.

While no system is 100% secure, we take privacy seriously and implement best practices to protect your information.

6. Your Rights

You may:

  • Request to access or update your personal data

  • Request deletion of your data (as allowed by law)

  • Opt out of marketing communications

To make a request, please contact us at:

SandyPawsCleaning1@gmail.com or 941-900-3383

7. Cookies & Website Tracking

Our website may use cookies or third-party analytics tools to track site usage.

You can modify your browser settings to disable cookies if desired.

8. Updates to This Policy

We may occasionally update this Privacy Policy.

All updates will be posted here, with the most recent “Effective Date” noted at the top.

9. Contact Us

If you have questions about this policy, please contact:

Sandy Paws Professional Tile, Grout, Carpet Cleaning & Water Restoration Services

Phone: 941-900-3383

Email: SandyPawsCleaning1@gmail.com