Dirt builds up over time dulling your tile’s appearance and discoloring your grout. A thorough, professional tile and grout cleaning is the only way to remove the deep-down dirt.

Foot traffic, children, pets, and routine floor maintenance will affect how often you need to have your tile and grout cleaned. To keep your floors in their best condition it is advisable to have a professional deep cleaning every 12 months.

Grout is a porous material that absorbs soil and liquids. Having a sealant applied will help create a protective barrier, giving you more time to clean up dirt and liquids before they soak in.

When cleaning grout, avoid using bleach and other harsh chemical cleaners that might break down sealants.

We recommend mixing 1/2 cup of baking soda, 1/4 cup of hydrogen peroxide, 1 tsp dish soap. Mix together the baking soda, hydrogen peroxide and dish soap. Spoon mixture onto grout, wait 10 minutes, scrub and rinse.

On average, it will take approximately 15-25 minutes per room depending on how much furniture needs to be moved, size of room, and how soiled the carpet is.

Humidity, temperature, and airflow all contribute to dry time. Typically, dry time ranges from 6-10 hours considering these variables.

To expedite drying, utilize fans in the cleaned rooms and adjust your air conditioning or heating system accordingly based on the season.

It is recommended that you vacuum especially in the high traffic areas prior to your deep cleaning but is not required.

Our pricing for carpet cleaning is transparent.

An area is any room that is up to 250 sq ft.

A small area is any room, entryway, hallway, etc. that is 120 sq ft. or less

There could be substances in the carpet backing that wick to the surface. Contact Sandy Paws as soon as possible so we can take care of this for you.

We stand behind every service with a 100% Satisfaction Guarantee.

If you’re not happy with the results, notify us within 48 hours, and we’ll return to address the issue at no additional cost.

If you’re still not satisfied — or prefer not to have us return — we’ll provide a partial or full refund, based on the situation.

Please note: We do not guarantee removal of permanent stains, damage, or discoloration due to age, wear, or chemical exposure.

Refunds will not be offered for concerns reported more than 48 hours after service.

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Most carpet manufacturers have a protector applied during the manufacturing process of the carpet. Protector is removed over time with every day traffic.

Carpet manufacturers recommend that you reapply protector once a year, and perhaps more often on heavy traffic areas.

Protector shields your carpet and upholstery from dry dirt, water, and oil-based spills by enveloping each fiber in a protective coating. This added layer grants you extra time to address spills and spots before they penetrate the fibers, helping to simplify cleaning and spot removal between professional cleanings.

Our deodorizer uses natural bacterial enzymes to remove organic odor sources such as vomit, feces, urine, milk, blood, etc.

This product must come into direct contact with the source of the odor. If the odor causing source has penetrated the backing and possibly the padding, we cannot guarantee complete removal of the odor.